Integrated Diabetes Services is a fee-for-service practice.
By not billing insurance for our services, we eliminate a great deal of waste and can focus on providing the best possible care for our clients at a reasonable cost. Some, but not all, insurance plans will reimburse for our services. We are happy to provide detailed billing statements for submission to your health plan.
PAYMENT POLICIES:
- Payment for new consultations is due at the time the appointment is scheduled.
- Retainer and package services must be paid in full or part when the service begins.
- Individual follow-up appointments may be paid at the time of the visit.
PAYMENT TYPES WE ACCEPT:
Personal checks, cash, Visa, MasterCard and Discover are welcome. Our services qualify for payment from most healthcare spending accounts and flexible spending accounts.
HEALTH INSURANCE ASSISTANCE POLICY:
In order to keep our fees to a minimum, Integrated Diabetes Services operates as a private-pay practice and does not submit to 3 rd -parties (insurance) for reimbursement.
However, as a courtesy to our patients, we are pleased to provide supporting documentation to those attempting to submit our billing statements to their health insurance. This assistance can take the form of a letter or revised billing statement or brief phone call and is limited to once with each new retainer service or once every twelve months for those not on a retainer.
Additional services, such as completion of special forms (print or online), appeals, statements, and documentation will be charged at a rate of $35 per service and is limited to 30 minutes of administrative time.
If you have any questions regarding this policy, please submit via email to info@integrateddiabetes.com
Thank you for your understanding and cooperation in helping to keep our services affordable and accessible for all.
It is our policy to exceed the expectations of our clients. If we fail to meet your needs, please bring your concerns to the attention of our office manager or the owner of the practice so that we can make it right.
Retainer and special package programs are based on providing service for an agreed-upon time interval, such as 3 months. We promise to make ourselves available for an appropriate number of scheduled appointments and between-appointment consultations during this time. Refunds are not granted to those who make less than optimal use of the allotted time and services.
