Front Desk Hours
(for scheduling appts or other questions)


Monday – Friday9:00 am – 4:30 pm

Contact our front desk toll-free at (877) 735-3648.

You may also email general questions and requests to :
To be added to our email list for newsletters and event updates, contact





Clinical Hours

(to speak to a CDE or “come-in” * for an appointment)


Monday9:00 am – 8:30 pm Eastern
Tuesday8:15 am – 5:00 pm Eastern
Wednesday8:30 am – 7:15 pm Eastern
Thursday9:00 am – 5:00 pm Eastern
Friday9:00 am – 5:00 pm Eastern

Again, contact our front desk toll-free at (877) 735-3648 for specific questions regarding your appointment or clarification of your treatment plan.

Our CDEs check phone and e-mail messages on weekends and holidays for matters that require immediate assistance.

Appt. Length

New appointments are typically 60-90 minutes.
Follow-up appointments are usually 30-45 minutes.

Appt: Location *

Appointments can take place in our offices in Wynnewood, PA or “remotely”
by phone, live chat (via the Chat Room in our Clients Area), or video conference (via Skype).

Appt: Data & Materials

Data from devices such as blood glucose meters, insulin pumps and continuous glucose monitors can be transmitted prior to or during scheduled appointments (see data download procedures in the “Clients Area” of our website).

Educational materials are usually mailed, faxed or e-mailed prior to scheduled appointments. Certain educational materials can also be accessed in the “Clients Area” of our website.




Referrals from physicians (primary and endocrine/specialty) are appreciated but not required. We are more than happy to send reports to referring physicians or any physician that you designate. Please let us know your wishes regarding medical correspondence.

For more information or to schedule an appointment, please call toll-free:
(USA) 877-735-3648